Privacy, by design.

Information families provide: a parent or responsible adult’s name and contact details; a child’s first name, date of birth, allergies and safety notes; emergency contacts and authorized pickup people; acknowledgments and signatures; and booking, check-in, pickup, incident and payment records. If online payments are enabled, our payment processor receives card details; SASNA does not store the full card number.

Venue and applicant information: we collect business contact and venue-request details to evaluate and answer a request. For job applicants and team members, we collect application, availability, qualification and onboarding information needed to recruit and operate the service. A venue request or job application does not subscribe the sender to family marketing.

Information from the website: we may receive device, browser, approximate location, referral, page-view and security-event information. Public pages may use Google Ads conversion measurement to understand whether outreach leads to a visit or request. We do not use child profiles, allergy notes or session records for advertising.

How we use information: to provide and secure the website, answer requests, manage applications, confirm reservations, run a session, verify pickup, communicate service messages, process a payment, respond to incidents, prevent misuse, keep required records and comply with law. We do not sell personal information.

Who can access it: Hosts receive only the information needed for their assigned session. Venues receive operational totals, not child profiles. Authorized SASNA administrators and service providers may access information only for operations, hosting, communications, payments, screening, security, professional advice or recordkeeping. We may also disclose information when reasonably needed for safety, a legal request or to protect rights.

Children and photos: children do not create accounts or submit information on their own. A parent or responsible adult provides session information. SASNA does not collect a child’s email, phone, Social Security number, biometric or facial template. Photos are not a standard part of check-in and require separate permission when used.

Retention and protection: we keep information for only as long as reasonably needed for the purposes above, including safety, employment, tax, dispute and legal requirements. Retention periods differ by record type. We use administrative, technical and physical safeguards, but no system can guarantee absolute security.

Your choices: where account tools are available, you can review or update information there. You may also ask to access, correct or delete information, or opt out of nonessential marketing, by emailing info@getsasna.com. We may need to verify the request, and applicable law or a safety, employment, payment or legal obligation may require us to keep certain records. California residents may exercise any additional rights available under applicable law without discriminatory treatment.

Updates and contact: we will post material changes on this page and update the effective date. Questions may be sent to info@getsasna.com or Sasna LLC, 8800 Sierra College Blvd, Suite 312, Roseville, CA 95661.